Advanced Air Shuttle was a game changer for us. Instead of a Private Jet Charter, we can buy individual seats to the Palm Springs Thermal Airport. This saved us thousands every time we commute and we are still flying private and direct. Paul Frederick, Co-Founder Eureka! Restaurant Group
What a great discovery at Advanced Air Charters, not only was the private air costs much less than expected when sharing a plane, it made our trip extra special, no waiting, no hassles and the whole crew from the airport to the pilots were first class, this is the way to travel from now on!Ed Kaminsky, Principal, Kaminsky Real Estate Group
I prefer the Jet Center Los Angeles over both Atlantic and Signature LAX. Hawthorne Airport is only 3 miles from LAX and helps me avoid the traffic on Sepulveda. The FBO has a Eureka Tasting Kitchen! attached to the lobby. You can often find me there networking with my co-commuters. James Borow, Snapchat Executive
My husband and I fly private often. Advanced Air’s staff is wonderful. It was the best experience we have ever had. From the valet staff to the pilot and receiving staff. It was clean, precise, organized, and welcoming.Lee Family, Frequent Flyers
Please provide us with your contact info so we can help you find the best fit for you.
How can I contact customer service?
1-800-393-7035 or firstname.lastname@example.org
Who is Advanced Air, LLC?
Advanced Air is an aircraft operator based in Los Angeles, CA. Offering scheduled service within the Southwestern United States and aircraft charter worldwide, the company features VIP service with a diversified portfolio of private aircraft. The company operates under FAA Part 135 Air Carrier Certificate 19AA699L with Commuter Authority from the Department of Transportation.
Where do I need to go for my flight?
Grant County/Silver City Airport (SVC): email@example.com
David Diaz Terminal/Grant County Airport, 188 Airport Road Hurley, NM 88043
Albuquerque International Sunport (ABQ): firstname.lastname@example.org
2200 Sunport Blvd Albuquerque, NM 87106
We are located on the departures level (2nd floor) at gate E2.
Phoenix Sky Harbor International (PHX): 602-568-6593// email@example.com
3400 E Sky Harbor Blvd, Phoenix, AZ 85034
Check-in is located in Terminal 2, and we operate out of Gate 9.
What is the ticket pricing?
Silver City – Albuquerque
Silver City – Phoenix
Phoenix – Silver City
*Block pricing valid when 10 one-way vouchers are purchased. All fares are one-way, transferable, refundable and include all applicable taxes. Additional terms and conditions appl
What is a block of tickets?
You may purchase a block of 10 one way tickets at a discounted rate. Once purchased, you’ll receive a login so that you may book your own tickets. Your tickets may be booked for guests of your choosing. Tickets expire 12 months from purchase date and are subject to refundable fare rules. Please call 1-800-393-7035 or email firstname.lastname@example.org to purchase.
Will block tickets purchased through the previous operator be honored?
In the event that the previous operator does not offer refunds for your unused block purchase flights, we will do our best to accommodate you on a case by case basis.
How will I receive a flight confirmation?
After booking your flight through our website or over the phone with our customer service team, you’ll receive an email confirming your itinerary and a unique confirmation code. Boarding passes can be printed out at home or at the ticket counter prior to your flight.
Can I check in online?
You can check in online up to 2 hours prior to departure time.
Where can I view the flight schedule?
How are passengers notified of flight changes?
Any flight updates will be communicated a courtesy phone call as time allows. If you booked your flight through a travel agent, flight updates will be communicated to your travel agent.
What is your baggage policy?
Passengers may bring up to 50 pounds checked luggage. No single piece may exceed 48 linear inches. Passengers may bring a small personal item under 15lbs onboard, such as a laptop bag, purse, or briefcase. Please call ahead to accommodate oversize and excess luggage (golf bags, etc). Oversize and excess luggage can expect delays if space is not available. They are accommodated on a first-come, first-serve basis and not guaranteed.
Carry on items must be held in the passengers lap at all times and may not block aircraft aisles. Larger carry on items may need to be checked to ensure the safety of all passengers.
When do I need to arrive for my flight?
At Phoenix Sky Harbor, TSA recommends arriving 2 hours prior to departure time. We require all passengers and baggage to be checked-in no later than 45 minutes prior to scheduled departure time. Please allow additional time if you are traveling with a firearm, animal, need additional assistance or are traveling as an unaccompanied minor.
At Silver City and Albuquerque, we require all passengers and baggage to be checked in no later than 30 minutes prior to scheduled departure time. Please allow additional time if you are traveling with a firearm, pet, need additional assistance or are traveling as an unaccompanied minor.
All Passengers must be onboard the aircraft five (5) minutes prior to scheduled departure time.
What kind of aircraft do you use?
Routes will be flown on King Air 350s. The King Air is a 9-seat, twin engine turboprop aircraft with club seating.
How can you ensure that your flights will operate on time?
As a company, we have a 98% on-time performance statistic and over 10 years of experience. We keep one aircraft based in Silver City, minimizing chances of flight delays. Our aircraft are detailed and maintained weekly in addition to regularly scheduled inspections. It’s in our best interest and in yours for us to operate these flights as reliably as possible
What parking options are available at each location?
Grant County/Silver City Airport (SVC): Free on-site parking. Please call ahead if planning a long term stay.
Albuquerque International Sunport (ABQ): Garage parking lot, $10/day or Economy Lot $7/day.
Phoenix Sky Harbor International (PHX): Prepaid discount parking (Terminal 2): $19/day, Economy Lots $7-$15/day.
What transportation options are available at each location?
Rental cars and rideshare services are available at Phoenix and Albuquerque. We are working to have a rental car option in Silver City soon. There is a shuttle service available there, please call ahead for more information: 203-551-109
Do you have any agreements with other airlines?
At this time, we do not have any interline agreements in place with other airlines, however it is an initiative we’re actively pursuing to make our service more valuable.
Will my baggage from a connecting flight be transferred?
You’ll need to collect your baggage before checking in to your Advanced Air flight.
What is your firearm policy?
Passengers may travel with unloaded firearms as checked baggage provided they comply with all federal, state and TSA regulations. We will require valid documentation and a declaration of unloaded firearms. Additional details may be found in our Contract of Carriage.
Please call 1-800-393-7035 prior to booking.
Can unaccompanied minors fly?
Yes, if over the age of 7 and have not yet reached their 15th birthday. There is no charge for this service. Additional details may be found in our Contract of Carriage.
Please call 1-800-393-7035 prior to booking.
Can animals fly?
Passengers may travel with one service animal (dog or cat only) with proper documentation and advance notice.
Passengers may travel with a pet (dog or cat only) free of charge so long as it is contained in a soft-sided container and remains on their lap for the duration of the flight. These “lap animals” should be no more than 20-30lbs.
To ensure the safety of all passengers and crew, no animals may block aircraft aisles. If your animal cannot safely fit on your lap for the flight, it will need to be clear of the aisles. You may need to purchase a ticket for your animal in this case.
Please call 1-800-393-7035 prior to booking to ensure your larger animal can be accommodated. Additional info may be found in our Contract of Carriage.
What should I do if I require extra assistance?
Passengers who require extra assistance should call 1-800-393-7035 prior to booking so that our customer service agents can best accommodate you on the ground and onboard.